Question 1

What is Sellzy?

Accepted Answer

Sellzy is an Indian e-commerce fulfilment platform. As a member you get access to 5,000+ products you can sell online, while Sellzy handles fulfilment, packing and logistics for your orders.

Question 2

How much does membership cost?

Accepted Answer

Membership is a one-time payment of ₹5,000. There is no monthly subscription and no recurring renewal fee.

Question 3

What are RTO charges and what does ₹0 RTO mean?

Accepted Answer

RTO stands for Return To Origin — when an order is undelivered and shipped back. Sellzy members are not charged for RTO orders, which helps protect your margins.

Question 4

Do I need my own inventory?

Accepted Answer

No. You choose products from the Sellzy catalogue and sell them. When you receive an order, Sellzy fulfils and ships it, so you do not need to hold stock yourself.

Question 5

How do I sell the products?

Accepted Answer

You can promote and sell products through your own channels — your website, social media pages, or online marketplaces. When you get an order, you submit it to Sellzy for fulfilment.

Question 6

How do I submit orders to Sellzy?

Accepted Answer

Once you are a member, you submit customer and product details through your seller dashboard. Sellzy then packs, dispatches and ships the order.

Question 7

How do I track my orders and performance?

Accepted Answer

Your seller dashboard shows orders, shipments, delivered orders, RTOs and overall performance so you can monitor your business in one place.

Question 8

What payment methods are accepted for membership?

Accepted Answer

You can pay the one-time membership using UPI. Simply scan the QR code shown on the payment screen with any UPI app to complete your payment.

Frequently asked questions

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