Shipping & Fulfilment Policy

When a member submits an order through the platform, Sellzy handles picking, packing and dispatch of the product to the end customer.

Orders are shipped through logistics partners. Delivery timelines depend on the destination, product availability and courier serviceability. Tracking information is made available in the seller dashboard where applicable.

Shipping is available to serviceable pin codes across India. Certain remote locations may have limited serviceability or longer delivery times.

If a shipment cannot be delivered and is returned to origin (RTO), Sellzy members are not charged RTO fees (₹0 RTO charges). Product handling for returned items follows the platform process.

Delivery may be affected by factors outside our control, such as weather, regional restrictions or courier disruptions. We work to minimise delays and keep tracking updated.

For fulfilment or shipping queries, contact support@sellzy.co.in.